7 & 8 March 2011 – Hong Kong

Advisory Board

Rare reviews

>> click here for latest news

Partners

Key Partners

Industry Poll

What is the most effective way to reach your customers?

Press
New media - social & online
TV/Cinema
In-store
Out door
Direct marketing
Radio

Click here to view our BLOG

Knowledge Centre

Arc Worldwide, Leo Burnett Group report

Financial Times World Retailing Report

IBM The Performance Manager

WPP - Retailing in the Recession

Global Retail 250 Website Index Report

WGSN Berlin City Guide

A Demandtec eBook: nextGEN of Merchandising & Marketing Customer Insights at the Point of Decision

IBM Smarter Consumer Report

WGSN Think Tank Consumer Forecast: Consumer Attitudes 2011

WGSN What’s In Store Visual Merchandising Analysis: VM Overview March 2010

GfK free reports

gfk

Follow this link to read reports supplied by GfK!

2010 Congress Programme

Monday 25 Oct 2010
	Business Breakfast Briefing
	09:30 - 10:30	Communications Masterclass

	09:30 - 10:30	Your survival guide through the online payments landscape

	Plenary Session
	11:00 - 12:15	Making sense of it all: how retailing can respond to the challenges of the post-recession world

	12:15 - 12:30	What the post recession world means in a fast growing economy

	Lunch and lunch briefings
	12:30 - 13:30	How multi-channel is transforming the retail model

	12:30 - 13:30	The end of the average customer

	Plenary Session
	14:00 - 15:30	The Retail Futures Challenge live – the final presentations

	15:30 - 16:00	Networking and refreshments

	Business Stream One: Destinations and Formats
	16:00 - 17:30	The bricks and mortar revolution - rethinking the store to maximise future returns

	Business Stream Two: Consumer Insight
	16:00 - 17:30	Understanding the demands of today's smarter consumer, and how retailers can effectively adapt

	Business Stream Three: New Business Models
	16:00 - 17:30	The supply chain of the future:what to do next

	Masterclass: Executive Roundtable
	16:00 - 17:30	Improving the financial health of a retail business

	Plenary Session
	17:45 - 18:30	World Retail Hall of Fame Interview

	18:45 -	Coaches depart for City tour and official reception at Berlin City Hall hosted by the Mayor of Berlin