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2010 Congress Programme
| Wednesday 27 Oct 2010 | |||||
| Plenary Session | |||||
| 09:00 - 10:00 | Getting consumers consuming again: how retail can boost economic recovery and restore trust | ||||
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| 10:00 - 10:45 | Keynote presentations: learning lessons from a power brand | ||||
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| 10:45 - 11:15 | Refreshments & Networking | ||||
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| Business Stream One: Destinations and Formats | |||||
| 11:15 - 12:45 | Retail innovation showcase: trends and case studies | ||||
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| Business Stream Two: Destinations and Formats | |||||
| 11:15 - 12:45 | Roundtable debate: is luxury ready for recovery? | ||||
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| Business Stream Three: Formats and Destinations | |||||
| 11:15 - 12:45 | Store design showcase: store formats emerging from the downturn | ||||
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| Business Stream Four: Executive Masterclass | |||||
| 11:15 - 12:45 | Consumer insight masterclass – number 1 (repeated at 16.15) | ||||
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| Lunch and lunch briefings | |||||
| 12:45 - 13:45 | What’s next after gift cards? How to create intelligent global stored value networks | ||||
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| Business Stream One: Exclusive Research Report | |||||
| 14:00 - 15:30 | Hidden Heroes – Emerging Retail Markets beyond China | ||||
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| Business Stream Two: New Business Models | |||||
| 14:00 - 15:30 | The crisis of capital: how will retail fund new growth? | ||||
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| Business Stream Three: Leadership | |||||
| 14:00 - 15:30 | What talent strategy means to good CEOs | ||||
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| Business Stream Four: Executive Masterclass | |||||
| 14:00 - 15:30 | Consumer insight masterclass – number 2 | ||||
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| Closing plenary session - The big finish – keynote presentations to inspire and provoke | |||||
| 15:30 - 17:00 | The "real" CEO agenda | ||||
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| 15:30 - 17:00 | Getting inside your customers’ minds – using their brains to build your brands | ||||
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| 17:00 - | Close of the World Retail Congress | ||||
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