World Retail Congress 2019

 

The new luxury landscape: Balancing human and machine

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The new luxury landscape: Balancing human and machine

14 May 2019
Main Stage

AI, virtual reality and sophisticated logistics platforms are transforming the luxury customer experience. How do we balance those disruptions with the craftsmanship, beauty and sensory experiences that define luxury? How can we break down the false barriers between tech and creativity to find the right balance between Human and Machine?

Speakers
Federico Marchetti, Chairman & Chief Executive Officer - YOOX NET-A-PORTER GROUP

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  • AlixPartners

 

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  • EY

 

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  • Freight Brokers

 

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  • IRi

 

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  • Precima

 

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  • Shell

 

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  • Tendam

 

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  • Zebra | Profitect