World Retail Congress 2019

 

Panel discussion: Identifying the new consumer personas

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Panel discussion: Identifying the new consumer personas

07 Apr 2022
Main Stage
Our Consumer
Our pillar partners, Railsbank, unveil some of the key findings from the exclusive report examining changing consumer behaviour and how retailers and brands can build a wider and deeper relationship.
Chairperson
Lovelda Vincenzi, MC
Speakers
Alex Genov, Head of Customer Experience Research - Zappos.com
Simona Maggini, Italy Country Manager – WPP - CEO – VMLY&R Italy
Nigel Verdon, Co-Founder and CEO - Railsbank

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