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The Age of the Fully Automated Store is Coming – and Here is Why

26 Apr 2023
Track One
Track One
Big, high-profile, launches of automated convenience stores led by Amazon have attracted lots of headlines around the world but also a mixed response from consumers and retailers. Professor Stephan Rueschen has been working in this space for several years bridging the technology, retailers’ expectations and consumer needs and there are more, successful developments in automated stores than you would realise.
Dr. Stephan Rüschen, Professor of Food Retail & Retail Management - Baden-Wuerttemberg Cooperative State University Heilbronn

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