Skip to main content

Attracting and Retaining a New Generation of Customer

27 Apr 2023
Track Two
Track Two
New customer groups are demanding more than ever before from the brands and retailers they choose to shop with. And they want to do it their way - purchasing products how, when and where they want. So - who are your customers in 2023 - and what do they want? Take this opportunity to explore the next iteration of customer-centricity with brands who have a laser-focus on their key audience. Take away key insights to authentically connect and communicate with a changing customer and explore how consumer behaviour will continue to evolve.
Kirsty Ginman, Retail Consultant - KG Consulting
Alan Tyldesley, Retail Category Development Officer, EMEA - Spotify
Rosie Mangiarotti, Founder and CEO - Perkies
Christina Fontana, Senior director, Brand operations - SHEIN

Join retail leaders shaping the future of global retailers