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Attracting and Retaining a New Generation of Customer

27 Apr 2023
Track 2
Track Two
New customer groups are demanding more than ever before from the brands and retailers they choose to shop with. And they want to do it their way - purchasing products how, when and where they want. So - who are your customers in 2023 - and what do they want? Take this opportunity to explore the next iteration of customer-centricity with brands who have a laser-focus on their key audience. Take away key insights to authentically connect and communicate with a changing customer and explore how consumer behaviour will continue to evolve.
Kirsty Ginman, Retail Director EMEA - Decker Brands
Alan Tyldesley, Retail Category Development Officer, EMEA - Spotify
Rosie Mangiarotti, Founder and CEO - Perkies
Christina Fontana, Senior director, Brand operations - SHEIN

Join retail leaders shaping the future of global retailers