Bringing Back the Excitement 1: How to Reinvent and Rethink the Role of Retail in Physical Space
27 Apr 2023
It's clear people want a physical shopping experience whether it be in a mall or a town or city centre. But it is clear that retail is going to have to work harder to win customers' attention let alone their spend. So how can this be achieved and what will it need - more fun, more experiences, more digital, more personalisation?