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Moving Past the Chatbot Hype: What Generative AI Actually Means for Retail

26 Apr 2023
Track 2
Track Two
Next-generation AI services will redefine what the public expects from the retail experience. Drawing from several industry case studies, he will suggest this next wave will shift the role of AI in retail: moving beyond back-end supply chain optimization in favor of front-end applications that provide bespoke, individually-tailored services. 
Thomas Gilbert, Doctor of Machine Ethics - UC Berkeley

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