Taking place on 15-17 September, you will get access to everything from keynote presentations and interviews to panel discussions. With content broadcast across the three days, you will also be able to watch On Demand content in the form of Personal Takeaways, Ideas Factory and Future Retail Challenege sessions.
Connected Agenda
13:00
-
15 minsSpecial presentation summarising the key things the business has learnt from and adapted as a result of facing the COVID-19 challenge. An exclusive look within the business plus insights from one of i ...
13:15
-
10 minsWhat are the new critical success factors for retailers emerging from the global pandemic? The 2019 World Retail Congress focussed on what it means to be a High Velocity Retailer. How has the experie ...
13:25
-
30 minsPanel discussion: Senior retailers discuss what makes a retail winner.
13:55
-
30 minsA panel discussion with the leaders of some of the world’s biggest retail trade associations addressing how they represented their members’ interests with Governments during the peak of the crisis and ...
14:25
-
15 minsIn conversation with a senior retailer sharing their experiences of how they had to accelerate their capabilities to meet the growth in online demand. Where did they have to focus on; what were the ke ...
14:40
-
15 minsExclusive research from ecommerce analytics experts, Edge by Ascential. The team at Edge, who work with some of the world’s biggest consumer brands and marketplaces, bring together their data and insi ...
14:55
-
30 minsA line-up of a retailer, marketplace operator and FMCG company discuss what they would identify as the key success factors to emerge from retailing during the crisis
16:00
-
0 minsEach year the Congress brings together the future talent of retail in the Future Retail Challenge. With the postponement of the 2020 meeting, the student teams from around the world wouldn’t have been ...
-
0 minsThe second in our series of personal reflections from senior retail industry figures on what their retail takeaway from meeting the challenge of COVID-19 has been
-
0 minsThe first of a series of personal reflections on what their retail takeaway from meeting the challenge of COVID-19 has been.
13:00
-
15 minsWGSN is one of the leading consumer and trend forecasters in the world and will present the very latest analysis and views from WGSN’s on-the-ground teams in all global geographies on consumer behavio ...
13:15
-
30 minsEmerging from this crisis is a newly engaged, empowered and connected consumer. This has proved to be Gen Z’s time right across the world as they embraced digital channels and innovated to make the be ...
13:45
-
30 minsLeading retail CMOs discuss now they are realigning their approach to changing consumer behaviour, needs and wants.
14:15
-
15 minsA leading figure in the environmental sector will deliver an important presentation on the opportunity retail has to learn the lessons of the pandemic and how it provides a one-off chance to re-set bu ...
14:30
-
15 minsCoresight Research together with the World Retail Congress has begun conducting a major research study across the retail industry to establish what is being done to implement meaningful sustainability ...
14:45
-
30 minsThe fashion industry has been in the spotlight for some time now as one of the worst pollutants in the world. It oversupplies, uses excessive natural resources and creates an unsustainable cycle of co ...
15:15
-
30 minsBrand values have never been more important. How do you ensure you deliver what consumers want and what are the new expectations of brands? Above all, how can brands build that all-important emotional ...
16:00
-
0 minsThe fourth in our series of personal reflections from senior retail industry figures on what their retail takeaway from meeting the challenge of COVID-19 has been.
-
0 minsEach year the Congress brings together the future talent of retail in the Future Retail Challenge. With the postponement of the 2020 meeting, the student teams from around the world wouldn’t have been ...
-
0 minsThe third in our series of personal reflections from senior retail industry figures on what their retail takeaway from meeting the challenge of COVID-19 has been.
13:00
-
30 minsTop retail CEOs share their immediate lessons and insights from leading businesses through this unprecedented crisis and discuss how they see company organisations being set-up to meet the challenges ...
13:30
-
30 minsThis session will address our individual and collective responses to tackling the inequality of opportunities and lack of diversity within global retail organisations. Amidst the turmoil of a global p ...
14:00
-
30 minsA whistle-stop global tour of the effect that the global health crisis has had on retail and the way shops look and behave. From drive-throughs, to acrylic screens, much has become familiar in a very ...
14:30
-
30 minsA special panel discussion bringing together leading store designers, retailers and technology experts to debate the issues facing bricks-and-mortar stores that have to cope with the provision of safe ...
15:00
-
30 minsHear a special panel discussion with some of the Awards Grand Jury on what were the key factors and criteria in their minds in selecting the shortlist for the all-important Retailer of the Year. In th ...
15:30
-
30 minsFeaturing some leading names from international retailing unveiling the winners plus specially produced films to provide you with images and insights into each of the category shortlists and winners.
.jpg.png)
.jpg.png)