Being better brands: how to get your customers to not just like you, but to love you!
16 Sep 2020
Brand values have never been more important. How do you ensure you deliver what consumers want and what are the new expectations of brands? Above all, how can brands build that all-important emotional bond with their customers to ensure they love shopping from you or visiting you? The Congress brings together some experts to discuss this and launches a unique research project to measure that emotional connection and rating: the Retail Loveometer.