World Retail Congress 2019

 

Interview: an in depth discussion with a major ecommerce retailer

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Interview: an in depth discussion with a major ecommerce retailer

15 Sep 2020
In conversation with a senior retailer sharing their experiences of how they had to accelerate their capabilities to meet the growth in online demand. Where did they have to focus on; what were the key technology issues; delivery and stock availability concerns? What do they believe are the wider lessons for all retailers now operating in what is truly an omnichannel world?

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