What does it take to be a retail winner: Keynote
What are the new critical success factors for retailers emerging from the global pandemic? The 2019 World Retail Congress focussed on what it means to be a High Velocity Retailer. How has the experience of the last six months accelerated change or created new rules of success? In this opening keynote, retail veteran and avowed disruptor, Mindy Grossman sets out her critical reflections. This will be followed by a panel discussion.