World Retail Congress brings together the globe's retail leaders who are shaping the future. Providing an unrivalled high-level forum - be inspired, share actionable intel with real-world strategies and form powerful connections.

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LATEST WORLD RETAIL CONGRESS NEWS & INSIGHTS

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Rewe uses AI to optimise store formats and shelf product space

29 Apr 2026
German grocery giant Rewe is using AI for space optimisation through shelf space in approximately 4,000 of its stores, product assortment optimisation, plus hyper-personalisation as part of Rewe Bonus …
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Retailers need to embrace, not fear agentic AI opportunities

28 Apr 2026
Agentic AI is rewriting how retailers approach customer services but while they offer greater brand exposure, they also require retailers to meet their promises because AI deals only in facts, a panel …
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Retail is art and science says Douglas boss

28 Apr 2026
Working in retail is becoming increasingly complex as AI reshapes the industry, Douglas chief executive Sander van der Laan told delegates at the World Retail Congress in Berlin on Tuesday. “These day …
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Retail’s next big opportunity with data can be found on the shop floor

Retail’s next big opportunity with data can be found on the shop floor

01 Oct 2025
Technology has transformed the way we shop. From the emergence of e-commerce and online marketplaces to rapid home-delivery, technology has driven significant structural changes in the retail sector.  …
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