A-Z Information

Please click here to book your accommodation using the World Retail Congress discounted rate.

Hilton London Park Lane Hotel

Address: 22 Park Lane, London, W1K 1BE

Please visit the website for the latest programme.

All sessions are scanned by World Retail Congress to evaluate their popularity and improve the content of our future events. All data is stored securely in compliance with the new GDPR regulations. 

If the session you attend is sponsored, your details may also be used by that sponsor, so they can contact you via email to share information about their products and services. If you would prefer that your data is not used by a World Retail Congress sponsor, please visit our customer care centre and talk to our team who will ensure that you are opted out.   

Please note that if your badge is scanned by a sponsor elsewhere across the event, they will separately hold your details on their database and may contact you in the future. If you wish for this not to occur, you may ask them not to scan your badge.

Please visit the venue website for more information on directions and transportation 

Please ensure you take care of your valuables and inform a member of staff if you misplace any items. All items found within the venue should be referred to a member of staff.

Kindly note that the venue and organisers decline any responsibility for any lost items.

To see the restaurants and cafes located within the Hilton, please click here

Smoking is not permitted inside the Hilton however there are designated smoking areas outside.