Build-up Information


Please see here for ALL build/breakdown and event timings.


Please note: All compulsory forms must be submitted by the deadline date stated on this portal, and approved by the organiser and the venue in order to gain access to the venue.

Appropriate clothing, a high vis vest and hard soled shoes with a closed toe must be worn at all times during build-up and breakdown periods. Heels and flip flops will not be tolerated during these periods. For more information please visit the 'Personal Protective Equipment' section listed below.

Breakdown Information

Contractors will not be permitted to enter the hall until all visitors have left the exhibition hall. We anticipate that this will be 16:30 on Thursday 7 April, but under no circumstances will breakdown begin until the hall is clear – even if this means the start of breakdown will be delayed slightly.  For reasons of security all exhibitors are advised to remove all portable and valuable items and not to leave their stand unattended until the stand has been cleared.


The g-Guide sets standards which will safeguard the health and safety of any person working at or visiting an event or exhibition. It is the responsibility of the exhibitors and contractors to comply with these guidelines listed throughout the exhibitor manual.

If you have any questions please do not hesitate to contact Poppy White or you can download a copy of the g-Guide from the website.

Personal Protective Equipment (PPE) - Mandatory

It is compulsory for all exhibitors and contractors to wear Personal Protective Equipment (PPE) at all times during build-up and breakdown periods. The venue and Retail Week Live will NOT allow anyone into the venue or for any work to commence without adequate PPE for the job / task. This includes the Halls and Loading Bay. Minimum requirement includes, but is not limited to the below, however the requirement varies as per the task.

  • Suitable footwear. No heels, sandals, open toe shoes during build-up and breakdown
  • High Visibility Vests – compulsory in order to commence build-up and breakdown#
  • Suitable headwear must be worn by persons working in the vicinity of high works. An exclusion zone must be set up around these activities when work is being carried overhead or the movement of rigging equipment such as trusses.

Any contractors not abiding to these rules will be removed from the venue by an authorised representative.

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