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Build-up Information


Sunday 14 April 2024

12:00-22:00  Set up

Monday 15 April 2024
07:30 - 14:00 Set Up
14:00 - 20:00 All complex build to stop, but snagging, dressing & small works can still take place
14:00 - 20:00 Exhibitor Access and Pre-Registration

Thursday 18 April 2024


16:30-23:00 Breakdown
23:00 Venue Hire ends

Loading & Unloading | Logistic Access

To access the loading bay at Hyatt Regency Paris Étoile, you must register your vehicle on the venue portal.  Once your account has been created and your vehicle has been registered, you will receive a 'LOGIPASS' which will give you access for loading and unloading.
Please see instructions here

Build Up & Breakdown Information

Please note: All compulsory forms must be submitted by the deadline date stated on this portal, and approved by the organiser and the venue in order to gain access to the venue.

Appropriate clothing, a high vis vest and hard soled shoes with a closed toe must be worn at all times during build-up and breakdown periods. Heels and flip flops will not be tolerated during these periods. For more information please visit the 'Personal Protective Equipment' section listed below.


The g-Guide sets standards which will safeguard the health and safety of any person working at or visiting an event or exhibition. It is the responsibility of the exhibitors and contractors to comply with these guidelines listed throughout the exhibitor manual.

If you have any questions please do not hesitate to contact or you can download a copy of the g-Guide from the website.

Personal Protective Equipment (PPE) - Mandatory

It is compulsory for all exhibitors and contractors to wear Personal Protective Equipment (PPE) at all times during build-up and breakdown periods. The venue and Retail Week Live will NOT allow anyone into the venue or for any work to commence without adequate PPE for the job / task. This includes the Halls and Loading Bay. Minimum requirement includes, but is not limited to the below, however the requirement varies as per the task.

  • Suitable footwear. No heels, sandals, open toe shoes during build-up and breakdown
  • High Visibility Vests – compulsory in order to commence build-up and breakdown#
  • Suitable headwear must be worn by persons working in the vicinity of high works. An exclusion zone must be set up around these activities when work is being carried overhead or the movement of rigging equipment such as trusses.

Any contractors not abiding to these rules will be removed from the venue by an authorised representative.

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