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Delivery and Collection for boxes

Please make sure all materials are labelled with your name, the name of the event and the venue contact Fériel Allik, T + 33 1 40 68 53 51

All small materials delivered to the hotel must be labelled with this delivery form.

If you are planning collection for your items after the event, please make sure all small materials are labelled with this collection form.

*Failure to complete these forms may result in delay or possible loss of your shipment.

Delivery and Collection for large boxes and pallets

All large boxes or pallets must be delivered through loading bay. In order to access the loading bay, the contractors/ couriers must register their vehicles through venue portal prior to their arrival. Click here to download the instructions that you can share with the drivers. 

All large boxes and pallets must be labelled accordingly. Click here to download delivery form for large materials.

Please inform if you will arrange any deliveries for your materials. 

Loading & Unloading

To access the loading bay at Hyatt Regency Paris Étoile, you must register your vehicle on the venue portal.  Once your account has been created and your vehicle has been registered, you will receive a 'LOGIPASS' which will give you access for loading and unloading.

Please see here instructions on how to get your LOGIPASS.

Please see delivery access and lifts information here

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