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The Art of Shopkeeping in the Digital Age
As digital takes an ever-greater share of customer attention, this panel explores why the craft of great shopkeeping ' human connection, sensory experience, and the theatre of the store ' still matters profoundly. Leaders will discuss how the most successful retailers are blending digital intelligence with physical creativity to elevate service, personalise journeys, and rediscover the magic that makes people fall in love with shopping all over again.
Chairperson
