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How technology is creating value across the retail industry today
Tech-Led Value Creation: 30 Real-World AI Case Studies in Retail Retail is being reshaped at pace by technology and AI, yet many retailers are still struggling to translate technology investment into …
The Retail CXO Outlook Roadmap to 2030
Retail 2030: The Trends Defining the CXO Agenda Retail's rules are being rewritten. AI now mediates discovery before consumers reach a brand's storefront. Platform giants compete on data advantages in …
Retail Resilience & AI Adoption Study
How Low Decision Confidence at Speed Has Become Retail's Most Expensive Operating Cost Retail has invested heavily in data, dashboards, and AI, but most organizations are still making decisions too sl …
Empowering Your People for 2030: The New Playbook for Building Leaders as AI Reshapes Work
The system that built retail leaders is breaking - and no clear replacement has been built For decades, leadership development in retail was embedded in the work itself. Experience built judgment. Res …
Unlocking Volume Growth: Retail's Defining Challenge
Retail is at a tipping point In a market defined by disruption, declining consumer confidence, and intensifying competition, volume growth is no longer optional – it’s existential.  Yet for many retai …
How Will Retailers Accelerate AI Innovation to Shape Their Future With Confidence
Widespread AI adoption is transforming retail businesses, but what does the future hold? From transforming customer engagement to redefining operating models, the opportunity is immense. So is the unc …
Chairman's Review 2025
The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do …
Adapting to a New Growth Path for Retail
Download the EY and World Retail Congress Report Now The retail industry stands at a turning point. The world’s most forward-thinking retailers are embracing bold strategies to reinvent how they grow. …
Why Inclusive Leadership Matters Now More Than Ever
Download the Russell Reynolds Associates and World Retail Congress Report Now In a time of transformation, retail needs bold, inclusive leadership. This powerful new report from Russell Reynolds Assoc …
Beyond the Hype: Realising AI’s Potential in Retail
Download the AlixPartners and World Retail Congress Report Now The retail industry stands at the precipice of great change, and there is no turning back. In the next year, the choices you make around …
Chairman's Review 2024
The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel …
Disrupt or Be Disrupted
This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution …
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