A COMMUNITY SHAPING RETAIL'S FUTURE

If 2025 proved anything, it’s that World Retail Congress delivers the rooms and the results that matter. From Tesco’s Ken Murphy setting the tone, to powerhouse sessions with leaders from IKEA, Ocado, SHEIN, JD Sports, Magalu and more, delegates left with clear strategies on growth, AI, customer experience and international expansion—plus rare access through private briefings, boardroom debates and behind-the-scenes Flagship Store Tours.

Berlin, 27–29 April 2026, raises the bar again. Expect agenda-defining keynotes, closed-door discussions with global decision-makers, and practical takeaways you can apply the moment you’re back in-market. Come to sharpen strategy, accelerate partnerships and future-proof your business because the conversations shaping retail’s next decade will happen here. Register your interest now.

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THE MEETING PLACE FOR RETAIL'S ELITE

At World Retail Congress you are in the room with the people who matter most, CEOs, founders and C-suite executives from the world’s most iconic brands, fastest-growing innovators and disruptive challengers. This is where strategy is debated, partnerships are formed, and the future of retail is written.

Every interaction is high-value and every conversation a chance to gain fresh insight, forge meaningful connections and open doors to opportunities you won’t find anywhere else. For ambitious leaders, there is simply no substitute for being part of this network.

DELIVERING UNRIVALLED CONTENT

HONEST & INSPIRATIONAL STORIES

Where great people tell great stories – of success, failure, transformation and lessons learned. The Congress focuses on content-led sessions which are honest, insightful and engaging.

EXCLUSIVE RESEARCH & INSIGHTS

Uniting retailers, industry experts, technology providers, government stakeholders and academics to share their insights and solutions for your business. Learn from original and exclusive research and hear the latest market intel that can help take you – and the industry – forward.

THOUGHT-PROVOKING SESSIONS

The Congress hosts private, Chatham-House Rule roundtables and workshops that allow participants to share openly with peers. Sessions are designed to be challenging, refreshing and practical so you leave with a game-plan.   

FUELLING QUALITY CONNECTIONS

OPENING RECEPTION

The Opening Reception is an essential moment in the Congress, allowing delegates to relax and unwind in an exclusive environment. Get to know your peers and make connections that will last in this special time

INTIMATE NETWORKING

The Congress helps to connect individuals you would never normally get to meet from across the industry through intimate lunches, roundtable sessions and workshops. 

MAKING CONNECTING EASIER

Our digital delegate badges make connecting even easier. Simply by ‘tapping’ badges, attendees are able to exchange details and pick up their conversations after the Congress.

INSPIRATION FROM RETAIL LEGENDS & THE NEXT GENERATION

FOSTERS FUTURE RETAIL TALENT

The retail revolution is here and it’s imperative to identify and encourage the industry’s future leaders and disruptors. The Future Retail Challenge is our unique competition which gave university students from around the world the chance to present their retail concept in front of an esteemed panel of expert judges and global retailers.

RECOGNISES LEGENDS

Retail wouldn’t be the vibrant, fast-paced environment it is without the legends who have shaped it, demonstrating their vision, passion and inspiration for the sector. From the likes of Tommy Hilfiger and Jo Malone to Charlotte Tilbury, we celebrated their achievements and legacy within retail with personalised sessions and their induction into the Hall of Fame.

2025 HIGHLIGHTS 

Experience the energy of World Retail Congress 2025, where global retail leaders connected in London to share strategies and shape the future of retail.

Join us in Berlin in 2026 to be part of the Retail Roadmap to 2030.

 

REGISTER NOW

 

"World Retail Congress brings together the best business leaders and industry innovators to address challenges, opportunities, and the future of global retail. The conference facilitates the most meaningful discussions for our industry."
Laura Alber
President & CEO | Williams-Sonoma, Inc.
"Inspiring sessions with open sharing and conversations on how we all can continue to deliver great experiences in retail, it is also a great forum to meet retail thought-leaders."
Martin Urrutia Islas
Head Retail Innovation | The Lego Group
"I made some great connections at the World Retail Congress - not to mention, got to speak on a panel with people I truly respect and admire in the industry. The entire experience was extremely beneficial."
Adam Pritzker
Founder | Assembled Brands
“Thought provoking sessions with a great mix of mainstage and smaller group discussions. I enjoyed hearing the range of speakers from investors, retailers and tech partners. With so much change happening in our industry, this conference brings different perspectives to help leaders push their own thinking.”
Elaine Bowers-Coventry
Chief Customer and Commercial Officer | Coca-Cola
"Overall a great and motivating experience; you get to hear some of the most influential industry leaders, there is nowhere else this can happen."
Paolo Cimbri
Global Retail Director | Helly Hansen Group