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Catch up on the key conversations and insights from World Retail Congress 2026 below
Beyond the Sale: How Community Creates Competitive Advantage
In a world of economic and geopolitical uncertainty, retention is harder to earn, loyalty harder to keep, and growth harder to sustain.
This session brings together retail leaders who've had to build trust without brand heritage to lean on in high-growth markets, purpose-built communities, and consumer segments long underserved by legacy players. Their thinking is instructive precisely because they couldn't rely on existing playbooks.
Panellists will share how communities built on shared values, cultural fluency, and relational engagement deliver retention, advocacy, and growth that compound over time.
China’s New Global Commerce Playbook: Temu, Shein & TikTok's Strategies to Redefining Retail Amid Political and Consumer Shifts
What can global retailers learn from those supplying the world’s fastest‑growing Chinese marketplaces?
This session will cover practical insights on speed, cost efficiency, product development cycles, and the operational discipline required to thrive in an ecosystem defined by data‑driven merchandising and relentless execution.
A rare, inside look at how Chinese platforms operate, and the lessons retailers can apply to compete with their pace and precision.
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