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How technology is creating value across the retail industry today
Tech-Led Value Creation: 30 Real-World AI Case Studies in Retail Retail is being reshaped at pace by technology and AI, yet many retailers are still struggling to translate technology investment into …
The Retail CXO Outlook Roadmap to 2030
Retail 2030: The Trends Defining the CXO Agenda Retail's rules are being rewritten. AI now mediates discovery before consumers reach a brand's storefront. Platform giants compete on data advantages in …
Retail Resilience & AI Adoption Study
How Low Decision Confidence at Speed Has Become Retail's Most Expensive Operating Cost Retail has invested heavily in data, dashboards, and AI, but most organizations are still making decisions too sl …
Empowering Your People for 2030: The New Playbook for Building Leaders as AI Reshapes Work
The system that built retail leaders is breaking - and no clear replacement has been built For decades, leadership development in retail was embedded in the work itself. Experience built judgment. Res …
Unlocking Volume Growth: Retail's Defining Challenge
Retail is at a tipping point In a market defined by disruption, declining consumer confidence, and intensifying competition, volume growth is no longer optional – it’s existential.  Yet for many retai …
How Will Retailers Accelerate AI Innovation to Shape Their Future With Confidence
Widespread AI adoption is transforming retail businesses, but what does the future hold? From transforming customer engagement to redefining operating models, the opportunity is immense. So is the unc …
Chairman's Review 2025
The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do …
Adapting to a New Growth Path for Retail
Download the EY and World Retail Congress Report Now The retail industry stands at a turning point. The world’s most forward-thinking retailers are embracing bold strategies to reinvent how they grow. …
Why Inclusive Leadership Matters Now More Than Ever
Download the Russell Reynolds Associates and World Retail Congress Report Now In a time of transformation, retail needs bold, inclusive leadership. This powerful new report from Russell Reynolds Assoc …
Beyond the Hype: Realising AI’s Potential in Retail
Download the AlixPartners and World Retail Congress Report Now The retail industry stands at the precipice of great change, and there is no turning back. In the next year, the choices you make around …
Chairman's Review 2024
The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel …
Disrupt or Be Disrupted
This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution …
Investing in the Future
In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m …
Retail Reimagined
This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount …
The Global Innovation Report: 18 Retailers Blazing a Trail
Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol …
Chairman’s Review 2023
The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do …
Supply Chain 2024
Your peers’ top supply chain and tech investment priorities How retailers are innovating Exclusive ranking of retailers and brands Case studies from JD Sports, New Look and more... Get Instant Access …
Transformational Retail Report
World Retail Congress is partnering with AlixPartners, a global management consulting firm, on a research study about digital transformation. Discover all of the illuminating findings from the survey …
Purposeful Retail Report
World Retail Congress and Deloitte, with real-life case studies from Google Cloud, have devised an in-depth report, diving into new and innovative ways retailers are driving sustainability using the l …
World Retail Congress End of Year Report
To view the WRC end of year report please click here  
Future Business Models
How can you ensure sustainable growth? In the latest report from World Retail Congress, in partnership with OC&C, discover which are the successful retail business models today and in the future, crea …
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