Monday 27 April | Immersion & Connection

Store tour

Morning – Afternoon

Flagship Store Tours 

  • CEO-led, behind-the-scenes visits to Berlin’s most innovative retail concepts

  • Five curated tour themes: Technology, High Street, Modern Choice, Everyday Innovation and Food

  • Limited-capacity experiences designed for practical, real-world learning

Congress Opening Reception

Afternoon – Evening

Congress Opening Reception

  • Hosted at an exclusive Berlin retail location

  • Informal networking with senior global retail leaders

  • Official start of World Retail Congress 2026

Tuesday 28 April | Strategy & Insight

Speaker on stage

Morning

Main Stage Sessions Begin

  • CEO and C-suite keynotes

  • Strategic insights aligned to the Retail Roadmap to 2030

  • Themes include growth, innovation, customer insight and leadership

Networking

All Day

Accelerator Programme 

  • Closed-door leadership sessions for future C-suite leaders

  • Focus on strategy, technology and leadership development

Session discussion

Afternoon

Breakout Sessions & Workshops

  • Interactive discussions and deep dives

  • Exclusive research presentations

  • Peer-led learning and benchmarking

 

Women in leadership

Evening

International Women in Retail Reception

  • Celebrating senior female leaders across global retail

  • Networking, mentoring and presentation of the Woman of the Year Award

Wednesday 29 April | Leadership & Legacy

Speaker on stage

Morning

Main Stage Sessions Continue

  • Forward-looking insights on AI, innovation and global retail trends

  • Perspectives from leading retailers, economists and industry experts

Session discussion

Afternoon

Final Breakouts & Networking

  • Practical takeaways to inform post-Congress strategy

  • Curated peer-to-peer connections

 

Congress Dinner

Evening

World Retail Congress Hall of Fame Dinner

  • Exclusive, invitation-only event

  • Honouring three of retail’s most influential leaders

  • On-stage reflections from inductees on leadership and legacy

Build Your Retail Roadmap to 2030

World Retail Congress 2026 is designed to help senior leaders win customers today while securing the future of their businesses.