2026 Agenda

Retail’s roadmap to 2030 will be defined by two transformations happening at the same time: AI changing how work gets done, and customers changing what they value. At the center of this shift is a critical talent question and a potential looming pipeline risk: as AI compresses traditional career paths, how will boards and CEOs build the next generation of leaders? Drawing on global executive insights, this session shares an emerging leadership model for the Retail CEO of 2030, rooted in curiosity, digital fluency, cross functional collaboration, and the ability to balance innovation with operational discipline.