Physical retail is special. The joy of discovery, the deeper connection with a brand and the immersion in a shopping experience that cannot be replicated. World Retail Congress is famous for iconic store visits, led by executive leadership teams and we are excited to bring this concept to Berlin on 27th April 2026. Driven by guidance from our community, our exclusive Flagship Store Tours send delegates behind-the-scenes at some of the worlds' most impressive stores that are defining the industry. We will run five separate tours focussed on Technology, High Street, Modern Choice, Everyday Innovation and Food.