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Unifying customer experience across the brand for growth

17 Apr 2024
Track 3
Winning with Customers , Winning with Purpose
Growth should be carefully planned with longevity in mind; brands who are finding success and building great retail businesses are those who are able to ensure the customer experience they offer translates from offline to online and scales with the size of their business. No matter the scale of retail business, consumers are demanding flexible and unique experiences that allow them to interact where, when and how they want. Join this panel of experts as they discuss the ways in which they have developed these memorable customer touchpoints and are making growth plans with experience at their heart.
Heather McIlvane, Managing Editor, Premium - Inside Retail
Edzard van der Wyck, Co-Founder - Sheep Inc.
Orlagh Mccloskey, Founder - RIXO
Lara Rosquet, Country Manager, France - Shopify

Join retail leaders shaping the future of global retailers