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Creating a next generation retail workforce and shopper experience with retail innovation

18 Apr 2024
Track 1
Winning Innovation Winning Teams
What role do your store staff play in creating a memorable, exclusive experience? How can development of this role take the brand of store shopping to the next level? Be inspired in this short deep-dive into how a new generation of store associates can be defined and how jobs can be augmented with technology, giving customers a next-generation experience in-store. 
Chairperson
Anne Mezzenga, Co-Founder - Omni-Talk
Speakers
Thierry Gadou, Chairman & CEO - VusionGroup
Mehdi Dahmani, Fnac Retail Director - Fnac Darty
Mark Ibbotson, Senior Advisor - McKinsey
Sponsored by VusionGroup

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