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Unlocking the secret DNA of high performing teams

17 Apr 2024
Track 3
Winning Teams
Retailers will know which are their best performing stores teams. The harder question is in understanding why they are such high performers. What is the magic DNA? To unlock this and to find out how to replicate it across the business, the World Retail Congress with KultraLab has undertaken a major study in collaboration with retailers around the world. This session will reveal the findings and share insights and learnings to help make all store teams high performing.
Judith McKenna, Former President and CEO - Walmart International
Ulrika Biesèrt, Chief People Officer - Ingka Group
Amy King, Chief Behavioural Science Officer - Kultra Lab
Jo Whitfield, CEO - Matalan

Join retail leaders shaping the future of global retailers