The 2023 World Retail Congress will take as its theme: “Retail Leadership for Extraordinary Times”. It will build on the critically acclaimed 2022 World Retail Congress which focused on the key “pillars” to “rebuild a better retail” that were identified as being essential if the industry was to emerge stronger from over two years of the pandemic. But the world picture now looks different again and retailers are having to adjust to the critical issues of retail leadership and being a leading retailer.
The 2023 programme will therefore be built around four key interconnected descriptors of world-leading retailing. We will be working with world-class knowledge partners who will produce and present exclusive, original studies on key aspects related to these areas of Retail Leadership for Extraordinary Times.