Volatility and disruption are the new norms and retailers need to manage this constant flux and look at opportunities to differentiate in a rapidly changing consumer market, according to a panel at Wo
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Agentic AI is rewriting how retailers approach customer services but while they offer greater brand exposure, they also require retailers to meet their promises because AI deals only in facts, a panel
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AI is touching “every single aspect” of retail, a top European commerce executive said on Tuesday at the World Retail Congress during a session examining CEO priorities and pressure points. “We have t
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Authentic Brands Group sees value in acquiring legacy brands because the company believes that content remains king, Authentic Brands Group President EMEA & India Henry Stupp told World Retail Congres
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JD Group CEO Regis Schultz told World Retail Congress delegates that he was prepared for the company to allow organic AI growth and to take risks to drive forwards. “Customer adoption has been so quic
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Working in retail is becoming increasingly complex as AI reshapes the industry, Douglas chief executive Sander van der Laan told delegates at the World Retail Congress in Berlin on Tuesday. “These day
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Artificial intelligence is transforming commerce at a “rapid speed,” Zalando Co-founder David Schneider said on Tuesday, as he mapped out how the leading European online platform was working with the
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Brick and mortar stores are more important than ever, delegates at the World Retail Congress in Berlin heard on Tuesday during a panel discussion on the ‘Art of Shopkeeping in the Digital Age’. “The
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Luxury is evolving rapidly as the sector faces challenges but creating a strong brand vision is key to retaining brand equity, World Retail congress delegates heard today. Christian Louboutin CEO Alex
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Investment in staff training and truly listening to front-line teams is essential to retailers’ survival amid the rise of AI, attendees at the World Retail Congress in Berlin heard on Tuesday. “One of
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