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The five technology trends defining retail in 2026

30 Jan 2026
This essential article pulls together what NRF 2026 revealed across the Retail Technology dispatches and what the KPMG Retail Think Tank is flagging, into five trends retailers should keep front-of-mi …
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The focus on AI’s operational impact

22 Jan 2026
Veteran retail technology expert, Jon Stine, shares his reflections on what NRF’s crowded expo floors told us about how AI is being deployed and how it is remodeling retailing.  
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Top shops: the best of New York’s stores

22 Jan 2026
There are many reasons why retailers converge on New York for NRF every January. And one of them is to see as many stores as possible around the City – still one of the world’s retail capitals. We ask …
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The Big Interview: William Kim, CEO, Shinsegae International

01 Oct 2025
What will retailing look like by 2030? That is the theme and focus for next year’s World Retail Congress. But for many retailers around the world, there is a common saying that if you want to see the …
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Tune in to Retail Leadership Voices

01 Oct 2025
Want to go behind closed doors at some of the world’s most iconic retail organizations?  Step inside the minds of visionary leaders who are transforming the retail landscape across Asia, North America …
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The World's Coolest Retailers: How Innovation Thrived Against the Odds

07 Apr 2025
This year’s World Retail Congress will unveil the second annual collection of which retailers – established and new – have made it into The World’s Coolest Retailers report. Brought together by The Ge …
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Tariffs: The Expert View

Tariffs: The Expert View

07 Apr 2025
We asked Dr Ira Kalish, Chief Global Economist at Deloitte and one of the most highly regarded speakers at the World Retail Congress for his instant analysis of the likely consequences of the unpreced …
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The Long Read: Points of Influence Shaping Retail

10 Dec 2024
What does the future retail landscape look like as the industry looks beyond an “omnichannel” world?  How will the changing balance of power towards consumers impact the way retailers have to operate …
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Top of the Pops: The Retail Advertising Stars of 2024

10 Dec 2024
Which retail advertising campaigns impressed the most this year? We asked a selection of top retail marketers and retail experts to select their favourite campaigns from across traditional channels, s …
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The Power of Difference

25 Apr 2023
Exploring the role that inclusion & belonging have in building organisational culture.
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