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We are delighted to bring you the end of year edition of the in-depth global report series, “The Retail World 2020: Retailing in a time of crisis” which will help provide you with the knowledge and insight into how retailers around the world are coping and responding to the needs of their customers, communities and the business itself.
On 15-17 September, the first virtual World Retail Congress took place. You can still register to get on demand access to everything from keynote presentations and interviews to panel discussions. And is focused on the big, all-important strategic questions. Most importantly, it is free to view.
World Retail Congress will now take place from 28-30 September 2021 at Rome Cavalieri Hotel.
This decision follows guidance in light of the Coronavirus COVID-19 outbreak. The safety of our customers is our first priority.
We look forward to bringing our world-class event to Rome in September, with the full support of our delegates, speakers and sponsor community.
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KEY CONNECTED SPEAKERS
Retailing has, by general consensus, been accelerated forward by at least three years as a result of the COVID-19 pandemic. It has left retail leaders searching for some sense of what this new world means; how to radically shake-up the organisation to meet the challenge; how to understand the new needs of consumers; how to meet the sudden and passionate call for greater diversity following the global support for Black Lives Matter; where to place resources and investment and what to do with any dangerously exposed legacy parts of the business.
In a year when we aren’t able to meet face-to-face, we launched World Retail Congress Connected - three days of virtual content - to answer those questions.
From 15-17 September, attendees got access to everything from keynote presentations and interviews to panel discussions. And all was focused on the big, all-important strategic questions.