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Faster. Bolder. Smarter.

Retail's New Growth Drivers

The pace of change in retail is constant, fast-moving and essential. In today's landscape, winners are emerging - those who are able to keep pace with new technologies, consumer habits and the operations to support them - but so to are the losers. In this environment, success lies in growth that is sustainable, practical and profitable.

In 2025, we are delighted to return to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.

In a programme developed especially for senior retail leaders, hear from those growing resilient and dynamic businesses; meet global industry figures to learn lessons from across the world and drive smart growth in your own business with insights from those finding success in a new world.

Join us at the Hilton Park Lane, London on 12th - 14th May 2025.

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THE NEW RETAIL GROWTH DRIVERS

In 2025, the agenda will focus on the drivers for growth for a successful retail business in today's landscape

Consumers

Consumers

Drive retailers to respond to new behaviours, new desires and new needs. Retailers must learn how to go where their customer is and connect with new customers in exciting and different ways.

Teams 

Teams 

Drive the success of any organisation and supporting, stretching, and inspiring your teams  is essential. Retailers must build, recruit and retain a skilled, energised and diverse workforce

Technology

Technology

Drives forward a fast-moving landscape of competition and innovation. Retailers must harness the technologies that serve the business and the customer from AI to Retail Media, and identify and implement the technology that is truly game-changing

Models

Models

Drive retailers to adopt many different channels and provide a different kind of relationship with consumers. Retailers must create a resilient, dynamic and sustainable business model that embraces growth on and offline through new channels, new markets and new partnerships 

BE PART OF SHAPING GLOBAL RETAIL

Attend    

Join the annual gathering of World Retail Congress in London 2025 as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships.

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Sponsor

It is only through collaboration and partnerships that retailers will truly achieve smart growth and prosper in the long term. Be the top-choice partner and sponsor the Congress.

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Gain insight

Throughout the year, World Retail Congress provides you with exclusive reports designed to inform, challenge and provide answers.

VIEW OUR REPORTS

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CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. 

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  • RETAIL REIMAGINED

    19 Apr 2024
    This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
  • In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
  • This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
  • Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
  • The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...

 

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Join retail leaders shaping the future of global retailers

Register your Interest in World Retail Congress 2025

Register your interest in World Retail Congress 2025 today and stay up-to-date with all the action. 

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