ANNOUNCEMENT 

World Retail Congress will now take place from 28th–30th October at Rome Cavalieri Hotel, rescheduled from the original date of 28th-30th April 2020.

This decision follows guidance in light of the Coronavirus COVID-19 outbreak. The safety of our customers is our first priority.

We look forward to bringing our world-class event to Rome later this year, with the full support of our delegates, speakers and sponsor community.

The World Retail Congress brings together retail leaders and experts in an unrivalled high-level forum enabling you to form powerful lasting connections with influential decision-makers.

2019 retail attendees included those listed on the right and more – don’t miss your chance to join retail’s biggest influencers.

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2020 Featured Speakers

We bring you the freshest ideas, exclusive content & the latest intel on 2020 and beyond. The 2020 speakers will share their challenges and success stories, providing you with inspiration and tangible actions that you will be able to adapt for your business.

Rita Clifton

NED, ASOS

Paul Polman

Co-Founder and Chair; Former CEO, Imagine; Unilever

Jennifer Woo

Chairman & CEO, Lane Crawford Joyce Group

Tolga Öncü

Retail Operations Director, IKEA

Tom Ward    

SVP Digital Operations, Walmart US

Michelle Peluso

SVP Digital Sales & CMO, IBM

Bobby Jones

Co-author, Good is the New Cool

Louise Stonier

Chief People & Culture Officer, Pets at Home

WHY ATTEND

"World Retail Congress brings together the best business leaders and industry innovators to address challenges, opportunities, and the future of global retail. The conference facilitates the most meaningful discussions for our industry."
LAURA ALBER
PRESIDENT & CEO | WILLIAMS-SONOMA, INC.
"The World Retail Congress is a phenomenal event. Retail leaders come together, and the content is always of a truly high standard - I learn a lot every year. Attending World Retail Congress is critical for my team and I to network, learn and engage with retailers. I certainly plan to continue our commitment to the event and would highly recommend it to anyone considering attending the event."
ROB CRANE
EVP GLOBAL SALES & MARKETING | ALTIERRE
"Thought provoking sessions with a great mix of mainstage and smaller group discussions. I enjoyed hearing the range of speakers from investors, retailers and tech partners. With so much change happening in our industry, this conference brings different perspectives to help leaders push their own thinking."
ELAINE BOWERS COVENTRY
CHIEF CUSTOMER & COMMERCIAL OFFICER | COCA-COLA
"For this was no ordinary conference. Gone were the usual corporate presentations and platitudes, gone were the, frankly, dull sessions, rehashing the same old message we’ve heard at far too many retail conferences around the globe...From the first to the last, it was nothing short of energising. Why? Because here was a conference not afraid to call out retail."
ANDREW BUSBY
FOUNDER & CEO | RETAIL REFLECTIONS
"Loved the Congress. One of the best, if not the best conference that I’ve been to. Made some great alliances at the event and have already been following up."
EOIN HARRINGTON
FOUNDER & CEO | PEARL FORMER SVP OF INNOVATION | RESTORATION HARDWARE
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2020 BROCHURE

The World Retail Congress 2020 brochure has arrived: take a look at what's new, exciting and unmissable at the event.

THE RETAIL WORLD 2019/2020

What lessons can we take from the last 12 months and how has retailing been responding to our High Velocity World?

BOOK NOW FOR 2020

Get ahead of the curve on the latest innovations, trends and technology and what this means for you and secure your place today.