ANNOUNCEMENT 

World Retail Congress will now take place from 28th–30th October at Rome Cavalieri Hotel, rescheduled from the original date of 28th-30th April 2020.

This decision follows guidance in light of the Coronavirus COVID-19 outbreak. The safety of our customers is our first priority.

We look forward to bringing our world-class event to Rome later this year, with the full support of our delegates, speakers and sponsor community.

The World Retail Congress brings together retail leaders and experts in an unrivalled high-level forum enabling you to form powerful lasting connections with influential decision-makers.

2019 retail attendees included those listed on the right and more – don’t miss your chance to join retail’s biggest influencers.

VIEW THE 2020 ATTENDEES

attendees

2020 Featured Speakers

We bring you the freshest ideas, exclusive content & the latest intel on 2020 and beyond. The 2020 speakers will share their challenges and success stories, providing you with inspiration and tangible actions that you will be able to adapt for your business.

Rita Clifton

Rita Clifton

NED, ASOS
Paul Polman

Paul Polman

Co-Founder and Chair; Former CEO, Imagine; Unilever
Jennifer Woo

Jennifer Woo

Chairman & CEO, Lane Crawford Joyce Group
Tolga Öncü

Tolga Öncü

Retail Operations Director, IKEA
Tom Ward    

Tom Ward    

SVP Digital Operations, Walmart US
Michelle Peluso

Michelle Peluso

SVP Digital Sales & CMO, IBM
Bobby Jones

Bobby Jones

Co-author, Good is the New Cool
Louise Stonier

Louise Stonier

Chief People & Culture Officer, Pets at Home

WHY ATTEND

congress
2020 BROCHURE

2020 BROCHURE

The World Retail Congress 2020 brochure has arrived: take a look at what's new, exciting and unmissable at the event.

VIEW NOW

THE RETAIL WORLD 2019/2020

THE RETAIL WORLD 2019/2020

What lessons can we take from the last 12 months and how has retailing been responding to our High Velocity World?

FIND OUT MORE

BOOK NOW FOR 2020

BOOK NOW FOR 2020

Get ahead of the curve on the latest innovations, trends and technology and what this means for you and secure your place today.

BOOK NOW

Hear the latest news, insights & updates from the Congress