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The Future of Loyalty in the Grocery Retail Industry

The Future of Loyalty in the Grocery Retail Industry

28 Apr 2020
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The State of Consumer Spending, US and UK

The State of Consumer Spending, US and UK

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Trade Promotion and Customer Planning

Trade Promotion and Customer Planning

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The High Velocity Consumer

The High Velocity Consumer

Every day there is a new story, a new technology, a new campaign shaking up the retail world. But what’s driving these changes? We’re in front of screens more than we’re face-to-face, as we question s …
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The Third Era of Digital Retail - Where Human Rhythms Meet Algorithms

The Third Era of Digital Retail - Where Human Rhythms Meet Algorithms

The World Retail Congress is delighted to support is the special edition of the Third Era of Digital Retail report produced by our long-time partners: WPP The Store, which looks at real context and st …
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The Brehmer Retail Reflections from World Retail Congress 2018

The Brehmer Retail Reflections from World Retail Congress 2018

Magnus Brehmer has cherry picked content from several various presentations and debates and discussions, and mixed them with his own reflections and questions from the World Retail Congress 2018. READ …
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Transforming the department store

Transforming the department store

Are Department Stores dead? The traditional concept as we know it is certainly under threat. We analyse shoppers’ attitudes, summarise the key challenges and outline the steps retailers must take to s …
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Tulip Store Associate Survey: Mobile-assisted workers increase sales and improve overall customer experience

Tulip Store Associate Survey: Mobile-assisted workers increase sales and improve overall customer experience

Tulip recently surveyed over two hundred store associates to understand their experience in brick & mortar stores. This report illustrates the detailed survey results and helps readers understand how …
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The Discipline of Business Experimentation

The Discipline of Business Experimentation

The data you already have can't tell you how customers will react to innovations. To discover if a truly novel concept will succeed, you must subject it to a rigorous experiment. In most companies, te …
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The evolving face of luxury in the Gulf: On our way to a new norm?

The evolving face of luxury in the Gulf: On our way to a new norm?

Chalhoub Group have drawn on the Group’s sixty years of experience working in the Middle East, combined with market research and interviews with industry experts to provide a guide to today’s market. …
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The 2017 Customer Experience (CEI) Study

The 2017 Customer Experience (CEI) Study

The IBM CEI Study is now in its fifth year and identifies those brands that are providing leading shopping experiences and how they’re doing it. Surveying more than 500 companies and analysing seven a …
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The Economy of Things: Extracting new value from the Internet of Things

The Economy of Things: Extracting new value from the Internet of Things

Thanks to the Internet of Things (IoT), physical assets are turning into participants in real-time global digital markets. The countless types of assets around us will become as easily indexed, search …
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Thinking like a customer: Your cognitive future in the retail industry

Thinking like a customer: Your cognitive future in the retail industry

Welcome to the age of cognitive computing, where intelligent machines simulate human brain capabilities to help solve society’s most vexing problems. For retail, cognitive computing has already arrive …
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Thinking Like a Customer

Thinking Like a Customer

The retail industry is experiencing unprecedented change. Over the past decade, emergence of technology-enabled “smarter consumers” has upended traditional retail business models. The days when depart …
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The secrets of retail’s repeat top performers

The secrets of retail’s repeat top performers

An examination of the industry’s repeat top performers over the past decade reveals clear patterns. The best value creators over time are those that are insulated from ecommerce, capitalise on growth …
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The Intelligence Enterprise

The Intelligence Enterprise

The convergence of megatrends including the Internet of Things (IoT), mobility and cloud computing have led to a new operational paradigm known as the Intelligence Enterprise. Zebra Technologies have …
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The New Age of Engaged Retailing

The New Age of Engaged Retailing

Consumerization of IT has blurred the lines between physical and online retailers. Consequently, the focus now is on how retailers can integrate technologies like Mobility, Analytics and Social into t …
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The Symphony EYC Game Changing Offering

The Symphony EYC Game Changing Offering

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The Deloitte Millennial Survey 2016: Winning over the next generation of leaders

The Deloitte Millennial Survey 2016: Winning over the next generation of leaders

Millennials, in general, express little loyalty to their current employers and many are planning near-term exits, according to Deloitte Touche Tohmatsu Limited’s fifth annual Millennial Survey. This r …
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The deadline has passed

The deadline has passed

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The Pricing Evolution

The Pricing Evolution

The Perfect Storm Compelling Retailers to Shift from Rules-Based to Optimized Pricing The siren's song of rules-based pricing solutions is tempting, however business rules are only one, albeit one ver …
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the YouBeep PILOT

the YouBeep PILOT

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Trends Shaping the Retail Industry

Trends Shaping the Retail Industry

Changes in the retail industry are being driven by numerous factors, such as changing consumer behavior, technological advancements, and a growing focus on cost competitiveness. Companies are thus res …
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THE OPPORTUNITY IN MYANMAR

THE OPPORTUNITY IN MYANMAR

Myanmar’s journey towards a democratic society coupled with the lifting of international sanctions has suddenly put the country in the spotlight. With a young population of 51 million that is embracin …
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THE RETAIL BUSINESS MODEL OF THE FUTURE

THE RETAIL BUSINESS MODEL OF THE FUTURE

While retailers and brands struggle to adapt to what many are calling a ‘new normal’, it is important to note that, to the consumer, it’s still just shopping. However, for any business seeking to unde …
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