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  • THE GLOBAL ROADMAP TO REBUILD A BETTER RETAIL

    THE GLOBAL ROADMAP TO REBUILD A BETTER RETAIL

    For 2021, World Retail Congress is planning a “roadmap to rebuild a better retail” that will develop over the next 12 months which will be anchored around in-person events, virtual meetings, exclusive industry-wide research projects led by some of the world’s leading retail thought leaders through to the 2022 Congress that will meet in Rome.

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  • ISSUE ELEVEN: MID-YEAR REVIEW

    ISSUE ELEVEN: MID-YEAR REVIEW

    We are delighted to bring you the eleventh edition of the in-depth global report series, “The Retail World 2021: Retailing in a time of crisis” which will help provide you with the knowledge and insight into how retailers around the world are coping and responding to the needs of their customers, communities and the business itself.

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  • SAVE THE DATE

    SAVE THE DATE

    The World Retail Congress London Summit on 14 September will be the first meeting since April 2019. In that intervening time, the world and retail’s place within it has changed dramatically. Register your interest today to find out more.

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  • THE STRATEGIC PILLARS

    THE STRATEGIC PILLARS

    The roadmap to rebuild a better retail will focus on six key pillars which are critical to today’s world. 

    Each of these pillars will be examined across the programme of Congress events over the next 12 months with top knowledge partners working with the World Retail Congress and advisory boards of senior retailers to develop fresh insights, challenging conclusions and most importantly, a series of action plans and recommendations that will bring positive benefits to retail leaders and help shape the future of retail - a better retail. 

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THE GLOBAL ROADMAP TO REBUILD A BETTER RETAIL

CALENDAR OF EVENTS

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  • World Retail Congress Virtual Events

    01 Jul 2021

    July-September 2021 and October 2021-March 2022

    Virtual events with retailers from around the world focused on specific areas related to the six pillars.

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  • World Retail Congress London Summit

    14 Sep 2021
    The World Retail Congress meeting will feature keynote speakers addressing the critical areas to focus on if retailers and the retail industry can rebuild and move forward out of the COVID-19 crisis. ...
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  • World Retail Awards

    28 Sep 2021

    COVID-19 resulted in unprecedented challenges for retailers to find ways of serving their customers, changing their business models and implementing solutions in just days and weeks. And in many parts of the world, without financial support from government.

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  • World Retail Congress Connected

    28 Sep 2021
    The second edition of World Retail Congress Connected will bring together the full edited highlights of the global roadmap to rebuilding a better retail as well as exclusive interviews and insight fro ...
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VIEW THE ROADMAP

THE GLOBAL ROADMAP TO REBUILD A BETTER RETAIL

There is a critical need for industry leaders to gather together to share knowledge, experiences and ideas in order to shape a collective vision and action plan for rebuilding retail so that retailers are well-placed to serve the needs of consumers in the post-pandemic world, create new jobs and nurture talents for the digital age, drive innovation, take a leading role in delivering global sustainability goals and help define a new role for retail in towns, cities and communities. 

The World Retail Congress is therefore planning a “roadmap to rebuild a better retail” that will develop over the next 12 months and which will be anchored around in-person events, virtual meetings, exclusive industry-wide research projects led by some of the world’s leading retail thought leaders through to the 2022 Congress that will meet in Rome.

The roadmap to rebuild a better retail will focus on six key pillars which are critical to today’s world that have been highlighted following extensive conversations with leading retailers but in particular, the World Retail Congress Advisory Board.

VIEW THE PILLARS  WHAT'S ON THE ROADMAP?

Congress content

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  • Issue 11: The Retail World 2021 - A Mid-Year Review

    16 Jun 2021
    Issue 11 of the 'Retailing in a time of crisis' report series focuses on how the year has fared so far for 2021.  Can we begin to see the future retail landscape that will emerge once the recovery kic ...
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  • Issue Ten: The Retail World 2021 - COVID-19 one year on

    16 Mar 2021
    Issue ten of the 'Retailing in a time of crisis' report series focuses on COVID-19 one year on.  we wanted to use this opportunity to assess what impact COVID-19 has really had on both the global reta ...
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  • Issue Nine: The Retail World 2020 - End of Year report

    09 Dec 2020
    This special, 130 page report, brings together an incredible line-up of senior retailers, retail experts and commentators all looking back over this extraordinary year to try and begin making sense of ...
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  • Issue Eight: The Retail World 2020 - Retailing in a Time of Crisis

    09 Oct 2020
    Read More

SEE ALL CONTENT

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  • An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.”
    Magnus Brehmer
    | Partner | The Sephia Group
  • The most interesting retail event I’ve participated in for a very long time. Well done!
    Elizabetta Camilleri
    | Founder & CEO | Shopological
  • The content here is so wonderful, it’s so amazing and inspiring.
    John Vincent
    | Co-Founder | LEON
  • The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days.
    Innovation Manager | Sony Mobile Communications

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