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World Retail Congress is heading to Milan, a city at the intersection of retail, fashion, luxury, design, technology and creativity.
Across three days, senior leaders, visionaries and decision-makers from the world’s leading retailers and brands will come together to gain fresh perspectives, challenge thinking and uncover the strategies driving growth in a rapidly changing industry.
From AI and innovation to customer experience, transformation and future-facing business models, the programme will explore the ideas and opportunities shaping the next era of retail.
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