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Carrefour heads to the cloud to bolster its omni-channel offer
Renaud de Barbuat, CIO of Carrefour and Ron Bodkin, Technical Director of Google Cloud, talked about how to stay ahead of the curve through technology, in the final session of World Retail Congress 20 …
Changing structures can create opportunities says Chobani
The company, which is 10 years old, is also planning to open more cafes although McGuiness stressed that this is largely to grow the brand rather than as a push into F&B. He said: “We have been pionee …
China leads online and offline amid massive shopper change
The world’s second largest economy is changing the way consumers at home and abroad shop online, Chenkai Ling, Vice President of Corporate Strategy & Investment at JD.com, told World Retail Congress d …
For JD.com at the heart of its offer is the “groundbreaking zero tolerance of counterfeit products”, which answers a major concern among Chinese consumers. The company is also able to fulfil 92% of ho …
Complex picture emerging on future of food retailing
The future of food retailing remains less vulnerable to e-commerce than many other categories and the development path for many of the main players will differ by location, category and value accordin …
Consumers dictating that diversity should be at the heart of business
How people see themselves and their personal identity is increasingly significant in people’s choices, not just their buying decisions but the brands with which they identify, Trevor Phillips, Chair o …
Customers are searching for meaning behind brands to build connections
History shows that as societies become more affluent, people want to buy fewer tangible things, said British philosopher, Robert Rowland Smith, at World Retail Congress yesterday. Where does this logi …
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