20 YEARS AT THE HEART OF GLOBAL RETAIL LEADERSHIP

Since 2007, World Retail Congress has brought together the leaders shaping the global retail industry.

For two decades, CEOs, founders, C-suite executives and influential voices from across retail have come together to share ideas, challenge thinking and build relationships that extend far beyond the Congress.

In 2027, that global community comes together in Milan to look ahead once again, exploring the decisions, opportunities and forces that will shape retail's next chapter.

More than a conference

A global community built around the conversations that matter.

For 20 years, World Retail Congress has created a space for retail's most senior leaders to step outside the day-to-day, share perspectives and tackle the questions shaping the future of the industry.

01

Senior by design

Connect with CEOs, founders and C-suite leaders from influential retailers around the world in an environment centred on senior strategic discussion.

02

Global by nature

Gain perspectives across markets, retail categories and business models, with leaders joining the Congress from around the world.

03

Built for open conversation

Take part in candid discussions, peer exchange and opportunities to build meaningful relationships with leaders facing similar challenges.

04

Insight that lasts

Access senior perspectives, original thinking and practical ideas that can continue to inform decisions long after the Congress ends.

20 years of World Retail Congress

Two decades of bringing global retail leadership together.

Since the first World Retail Congress, the event has travelled across Europe and brought together generations of retail leaders to exchange ideas, build relationships and look ahead to what comes next.

2007 Where it began

The start of the World Retail Congress story and two decades of global retail conversation.

20 Years Of global retail leadership

Two decades of ideas, relationships and discussions with the people shaping the industry.

45+ Countries in 2026

A genuinely international community of senior retail leaders came together in Berlin.

Milan 10–12 May 2027

The next chapter of World Retail Congress begins in one of the world's leading retail and design cities.

London  ·  Paris  ·  Barcelona  ·  Rome  ·  Amsterdam  ·  Berlin  ·  Milan

2026 HIGHLIGHTS

Experience the energy of World Retail Congress 2026, where global retail leaders connected in Berlin to share strategies and shape the future of retail.

Join us in Milan 2027 to join the conversation.

 


 

20 YEARS AROUND THE WORLD

2026

BERLIN, GERMANY

In 2026, World Retail Congress headed to Berlin, one of Europe’s most influential retail destinations and a city renowned for its bold, creative and fast-moving retail scene. From established global brands to emerging concepts and innovative new formats, Berlin provided the perfect backdrop for a Congress focused on the forces reshaping retail and the new opportunities for growth.


 

2025

LONDON, UNITED KINGDON

2025 saw the World Retail Congress return to London, a bustling retail capital, home to some of the world's most exciting retail concepts. Our theme focused on Faster, Bolder, Smarter: The New Retail Growth Drivers, pushing delegates to focus on the new drivers of growth in the industry and taking their organisations to the next level.


 

2024

PARIS, FRANCE

2024 took the World Retail Congress to one of the most exciting retail captials of the world in their Olympic year. Conversations centred around High Performance Retail, allowing delegates to dive into stories of retailers truly performing at the top of their category. 

2023

BARCELONA, SPAIN

Building on a exhilarating return to an in-person Congress in 2022 in Rome, Barcelona 2023 did not disappoint. Retail leaders from 32 countries, representing 6 continents explored, debated and devised strategies around the four core pillars - Resilient Retail, Purposeful Retail, Transformational Retail and Customer-Focused Retail.

 

2022

ROME, ITALY

Pictured: Ron Johnson, Founder & CEO, Enjoy

Back in person in Rome after the pandemic, the 2022 World Retail Congress brought global retail leaders to spotlight sustainability, the return of physical stores and bold new retail models. 

2019

AMSTERDAM, NETHERLANDS

Pictured: Mark Rutte, Prime Minister, The Netherland

Global retail leaders explored how innovation, personalization, and partnerships are reshaping the industry. Speakers from Walmart, Kroger, and Yoox Net-a-Porter and more emphasized the urgent need to adapt to fast-changing consumer expectations. 

2018

MADRID, SPAIN

Pictured: Laura J. Alber, CEO, Williams-Sonoma

With the key theme “Innovate to  Win” challenged retailers to embrace new ideas and rethink operations. The gathering underscored that staying relevant means investing boldly in innovation, infrastructure and culture.

WHO ATTENDS? 

Geographic attendance

 

 

Each year, World Retail Congress welcomes the most powerful and influential executives from the retail industry. Sit alongside CEOs from companies turning over $2bn -$50bn+ a year, who account for 77% of our audience.

Turnover of Retail Companies Attending World Retail Congress 2025:

  • $50BN+ = 20% 
  • $10BN–$50BN = 16%
  • $2BN–$10BN = 41%
  • $500M–$2BN= 16%
  • <$500M = 7%

JOIN THE PREMIER MEETING PLACE FOR GLOBAL RETAIL LEADERS

Drive faster, bolder, smarter growth at your organisation. 

LEGENDARY SPEAKERS WHO HAVE TAKEN TO THE STAGE

Since 2007, World Retail Congress has welcomed a truly outstanding list of senior retailers from across the globe. Take a look at just a few who have graced the stage.


 

DISCOVER WHAT DELEGATES EXPLORED IN BERLIN 2026

The sessions, speakers and insights that shaped the next wave of retail.

 

CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges.

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Disrupt or Be Disrupted
This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution …
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