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Since 2007, World Retail Congress has brought together the global retail leadership community, connecting CEOs, C-suite executives and influential voices from across the industry. In 2027, the Congress heads to Milan, a city where fashion, luxury, design, technology and creativity comes together.
Across three days in Milan, leaders will gain fresh perspectives on innovation, consumer behaviour, AI, growth and transformation, while connecting with the people shaping what comes next. The Congress will bring together the insight, experiences and conversations that matter most to retail leaders navigating a rapidly changing industry.
Following the 2026 Congress in Berlin, explore the conversations and insights that shaped the last edition, and look ahead to the ideas, connections and opportunities that await in Milan.
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