News & Insights

Consumers in Europe are stabilising, looking less to save on money but are more willing to trade up, and at premiumisation, according to The State of Grocery Retail 2026. But, as Christel Delberghe, D …

Chief executives must invest more in developing staff and creating future leaders as artificial intelligence reshapes traditional career paths, delegates at the World Retail Congress in Berlin heard o …

“Members still love points but we have to accept in an era where complexity is the norm. But the generations are changing so brands can’t offer the same to all and expect everyone to be happy,” The 1 …

The fundamentals of QVC and live streaming have transferred “quite seamlessly”, QVC Director Social Commerce Robyn Cooke told World Retail Congress delegates, as she outlined that she saw the market m …

German grocery giant Rewe is using AI for space optimisation through shelf space in approximately 4,000 of its stores, product assortment optimisation, plus hyper-personalisation as part of Rewe Bonus …

Adapting to local markets and learning from different communities while staying true to your brand is the key to expanding successfully, retail leaders told delegates in a panel on Wednesday morning a …

AI represents the biggest transformation since steam power, and will be transformative in ways few have ever seen, according to Currys outgoing CEO Alex Baldock, in his keynote at World Retail Congres …

Top brands are offering more in-person community and opportunities for personalisation to build a loyal customer base, a panel said on Wednesday morning at the World Retail Congress in Berlin. During …

VF Corporation CEO Bracken Darrell kicked off day two at World Retail Congress in Berlin by outlining why his turnaround strategy for the multi-brand athleisure and fashion group was not focused purel …

MediaHub Worldwide Chief Strategy Officer Janet Levine finished the first day at World Retail Congress as she said that retailers need to follow the desire paths of consumers and harness the power of …