News & Insights

Working in retail is becoming increasingly complex as AI reshapes the industry, Douglas chief executive Sander van der Laan told delegates at the World Retail Congress in Berlin on Tuesday. “These day …

The ongoing high inflation environment has driven revenue increases but has hidden declining volumes for many retailers, a panel warned at World Retail Congress on the first day in Berlin. Direct Grou …

Fressnapf founder Torsten Toeller outlined plans to create a “one-stop-shop” for pet owners as part of a long-term strategy to build “an eco-system around pets”. Speaking in a keynote interview with h …

JD Group CEO Regis Schultz told World Retail Congress delegates that he was prepared for the company to allow organic AI growth and to take risks to drive forwards. “Customer adoption has been so quic …

From Ibiza to Bath via New York and Seoul, delegates at the World Retail Congress were taken on a whirlwind tour of some of the world’s most innovative new retail spaces as experts highlighted the sto …

Investment in staff training and truly listening to front-line teams is essential to retailers’ survival amid the rise of AI, attendees at the World Retail Congress in Berlin heard on Tuesday. “One of …

Authentic Brands Group sees value in acquiring legacy brands because the company believes that content remains king, Authentic Brands Group President EMEA & India Henry Stupp told World Retail Congres …

Precision marketing and treating transactions as a window into customer life moments are key to optimising retail media, OBI Media and Retail Media Managing Director Patricia Grundmann said at World R …

Luxury is evolving rapidly as the sector faces challenges but creating a strong brand vision is key to retaining brand equity, World Retail congress delegates heard today. Christian Louboutin CEO Alex …

AI is touching “every single aspect” of retail, a top European commerce executive said on Tuesday at the World Retail Congress during a session examining CEO priorities and pressure points. “We have t …