News & Insights

Online retail giants Temu and Shein are focusing on the European marketplace while TikTok could be the future of e-commerce, delegates at the World Retail Congress heard in Berlin on Tuesday during a …

Brick and mortar stores are more important than ever, delegates at the World Retail Congress in Berlin heard on Tuesday during a panel discussion on the ‘Art of Shopkeeping in the Digital Age’.  “The …

Agentic AI is rewriting how retailers approach customer services but while they offer greater brand exposure, they also require retailers to meet their promises because AI deals only in facts, a panel …

Under José Antonio Ramos Calamonte, ASOS has moved away from its promotional strategy and towards longer term relationships with customers to create sustainable growth, the CEO told delegates at World …

Artificial intelligence is transforming commerce at a “rapid speed,” Zalando Co-founder David Schneider said on Tuesday, as he mapped out how the leading European online platform was working with the …

Volatility and disruption are the new norms and retailers need to manage this constant flux and look at opportunities to differentiate in a rapidly changing consumer market, according to a panel at Wo …

For many retail leaders, identifying promising growth markets outside of core ones like Europe, the US, Japan, and others is a key component of a global growth strategy. Emerging markets can offer att …

The World Retail Congress confirms 20 CEOs and senior global retail experts as members of its Advisory Board for 2026, helping to deliver an unrivalled high-level forum for the retail sector. The Advi …

A key feature of the World Retail Congress Retail Executive Accelerator Programme is our speed mentoring sessions, designed to give participants personal access to some of the world's foremost retail …

This essential article pulls together what NRF 2026 revealed across the Retail Technology dispatches and what the KPMG Retail Think Tank is flagging, into five trends retailers should keep front-of-mi …