Fressnapf founder Torsten Toeller outlined plans to create a “one-stop-shop” for pet owners as part of a long-term strategy to build “an eco-system around pets”. Speaking in a keynote interview with h
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Under José Antonio Ramos Calamonte, ASOS has moved away from its promotional strategy and towards longer term relationships with customers to create sustainable growth, the CEO told delegates at World
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Online retail giants Temu and Shein are focusing on the European marketplace while TikTok could be the future of e-commerce, delegates at the World Retail Congress heard in Berlin on Tuesday during a
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Precision marketing and treating transactions as a window into customer life moments are key to optimising retail media, OBI Media and Retail Media Managing Director Patricia Grundmann said at World R
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From Ibiza to Bath via New York and Seoul, delegates at the World Retail Congress were taken on a whirlwind tour of some of the world’s most innovative new retail spaces as experts highlighted the sto
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The ongoing high inflation environment has driven revenue increases but has hidden declining volumes for many retailers, a panel warned at World Retail Congress on the first day in Berlin. Direct Grou
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20 Mar 2026
Martina Bozadzhieva, Head of Corporate Advisory, Oxford Economics
For many retail leaders, identifying promising growth markets outside of core ones like Europe, the US, Japan, and others is a key component of a global growth strategy. Emerging markets can offer att
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The World Retail Congress confirms 20 CEOs and senior global retail experts as members of its Advisory Board for 2026, helping to deliver an unrivalled high-level forum for the retail sector. The Advi
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A key feature of the World Retail Congress Retail Executive Accelerator Programme is our speed mentoring sessions, designed to give participants personal access to some of the world's foremost retail
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This essential article pulls together what NRF 2026 revealed across the Retail Technology dispatches and what the KPMG Retail Think Tank is flagging, into five trends retailers should keep front-of-mi
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