The pace of change in retail is constant, and only those who adapt to new technologies, consumer habits, and operations with thrive. In this environment, success lies in growth that is sustainable, practical and profitable.
In 2025, World Retail Congress returned to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.
With an agenda developed especially for senior retail leaders, the three days covered insights from global figures to build strategies driving growth in retail businesses across the world.
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