World Retail Congress brings together the globe's retail leaders who are shaping the future. Providing an unrivalled high-level forum - be inspired, share actionable intel with real-world strategies and form powerful connections.

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LATEST WORLD RETAIL CONGRESS NEWS & INSIGHTS

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The Big Interview: William Kim, CEO, Shinsegae International

01 Oct 2025
What will retailing look like by 2030? That is the theme and focus for next year’s World Retail Congress. But for many retailers around the world, there is a common saying that if you want to see the …
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Agentic AI: Friend or Foe for Retailers?

01 Oct 2025
Artificial Intelligence (AI) has been a force in the retail industry for nearly half a century.  While there is much data to show the widespread adoption, there is just as much that indicates the disa …
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Retail’s next big opportunity with data can be found on the shop floor

Retail’s next big opportunity with data can be found on the shop floor

01 Oct 2025
Technology has transformed the way we shop. From the emergence of e-commerce and online marketplaces to rapid home-delivery, technology has driven significant structural changes in the retail sector.  …
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Six of the Best New Stores

01 Oct 2025
Which were the most outstanding new stores to open in the last 3 months? We asked store design expert, John Ryan, Managing director, Newstores, for his selection. 
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