World Retail Congress brings together the globe's retail leaders who are shaping the future. Providing an unrivalled high-level forum - be inspired, share actionable intel with real-world strategies and form powerful connections.

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LATEST WORLD RETAIL CONGRESS NEWS & INSIGHTS

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Disruption is the new normal, panel warns amid need for speed

28 Apr 2026
Volatility and disruption are the new norms and retailers need to manage this constant flux and look at opportunities to differentiate in a rapidly changing consumer market, according to a panel at Wo …
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Retailers need to embrace, not fear agentic AI opportunities

28 Apr 2026
Agentic AI is rewriting how retailers approach customer services but while they offer greater brand exposure, they also require retailers to meet their promises because AI deals only in facts, a panel …
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AI touching all elements of retail, as CEOs tackle changing retailscape

28 Apr 2026
AI is touching “every single aspect” of retail, a top European commerce executive said on Tuesday at the World Retail Congress during a session examining CEO priorities and pressure points. “We have t …
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Content is king even in age of AI, Authentic Brands Group stresses

28 Apr 2026
Authentic Brands Group sees value in acquiring legacy brands because the company believes that content remains king, Authentic Brands Group President EMEA & India Henry Stupp told World Retail Congres …
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