World Retail Congress brings together the globe's retail leaders who are shaping the future. Providing an unrivalled high-level forum - be inspired, share actionable intel with real-world strategies and form powerful connections.

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LATEST WORLD RETAIL CONGRESS NEWS & INSIGHTS

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Luxury panel points to stores and new uses for physical space

28 Apr 2026
Luxury is evolving rapidly as the sector faces challenges but creating a strong brand vision is key to retaining brand equity, World Retail congress delegates heard today. Christian Louboutin CEO Alex …
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Listen to front line staff to boost productivity say retailers

28 Apr 2026
Investment in staff training and truly listening to front-line teams is essential to retailers’ survival amid the rise of AI, attendees at the World Retail Congress in Berlin heard on Tuesday. “One of …
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Fressnapf founder looks to double business size in coming years

28 Apr 2026
Fressnapf founder Torsten Toeller outlined plans to create a “one-stop-shop” for pet owners as part of a long-term strategy to build “an eco-system around pets”. Speaking in a keynote interview with h …
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Sustainable growth key to long-term future says ASOS

28 Apr 2026
Under José Antonio Ramos Calamonte, ASOS has moved away from its promotional strategy and towards longer term relationships with customers to create sustainable growth, the CEO told delegates at World …
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