World Retail Congress brings together the globe's retail leaders who are shaping the future. Providing an unrivalled high-level forum - be inspired, share actionable intel with real-world strategies and form powerful connections.

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LATEST WORLD RETAIL CONGRESS NEWS & INSIGHTS

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JD CEO backs high risk AI embracement for high growth

28 Apr 2026
JD Group CEO Regis Schultz told World Retail Congress delegates that he was prepared for the company to allow organic AI growth and to take risks to drive forwards. “Customer adoption has been so quic …
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Retail is art and science says Douglas boss

28 Apr 2026
Working in retail is becoming increasingly complex as AI reshapes the industry, Douglas chief executive Sander van der Laan told delegates at the World Retail Congress in Berlin on Tuesday. “These day …
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AI generated product marketing goes from zero to 90% in a year, Zalando says

28 Apr 2026
Artificial intelligence is transforming commerce at a “rapid speed,” Zalando Co-founder David Schneider said on Tuesday, as he mapped out how the leading European online platform was working with the …
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Stores remain vital to consumer experience, insists panel

28 Apr 2026
Brick and mortar stores are more important than ever, delegates at the World Retail Congress in Berlin heard on Tuesday during a panel discussion on the ‘Art of Shopkeeping in the Digital Age’.  “The …
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