“Think about what you want people to remember from their visit to your store,” he advised. Urrutia advised retailers to think of their stores like “another media channel” or a “brand experience centre …

In today’s High Velocity Retail world, brands and retailers often find that they have new competitors popping up from hundreds or thousands of miles away. Today’s shoppers are not thinking about borde …

Today, during the World Retail Congress in Amsterdam, James George – International Managing Partner OC&C, discussed High Velocity Retail with Sander van der Laan – CEO of Dutch retailer Action. “Good …

Some retailers’ websites take about 20 seconds to load – the online equivalent of a long queue at a till in a physical store, Martijn Bertisen said. Websites shouldn’t take more than three seconds to …

“No food retailer out there that should not be taking Amazon seriously,” said Stephan Ducharme, Chairman of the Management Board of Russian retail group X5. Grocers also had to repond to the challenge …